Policies


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Terms & Conditions

These terms and conditions outline the rules and regulations for the use of PhoneCulture’s website, located at https://phoneculture.in (“Website”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please discontinue use.

1. Acceptance of Terms

These Terms apply to all visitors, users, and others who access the Website. Additional policies—such as our Privacy Policy, Shipping Policy, and Return & Refund Policy—are incorporated by reference.

2. Terminology

Client”, “You”, and “Your” refer to you, the user of the Website and compliant with the Company’s terms. “The Company”, “Ourselves”, “We”, “Our”, and “Us” refer to PhoneCulture. “Party” or “Parties” refers to both the Client and the Company.

3. Cookies

We use cookies and similar technologies to improve functionality, analyze traffic, and remember your preferences. By using the Website, you consent to our use of cookies in accordance with our Privacy Policy. You can manage cookies via your browser settings, but some features may not function properly if cookies are disabled.

4. License & Intellectual Property

Unless otherwise stated, PhoneCulture and/or its licensors own the intellectual property rights for all material on the Website. All rights are reserved. You may access content for your personal, non-commercial use, subject to the restrictions below. You must not:

  • Republish material from the Website;
  • Sell, rent, or sub-license material from the Website;
  • Reproduce, duplicate, or copy material from the Website;
  • Redistribute content from the Website.

5. User-Generated Content (Reviews/Comments)

Areas of the Website may allow users to post reviews, ratings, comments, or other content (“Comments”). We do not pre-screen, edit, or publish Comments prior to posting and they do not necessarily reflect our views.

By posting Comments, you warrant that you have all necessary rights and that your Comments:

  • Do not infringe any third-party intellectual property or privacy rights;
  • Are not defamatory, obscene, harassing, hateful, or otherwise unlawful;
  • Will not be used to solicit or promote business or unlawful activity.

You grant PhoneCulture a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, and display your Comments in any media for Website operation and promotion.

We reserve the right to monitor and remove any Comments deemed inappropriate or in breach of these Terms.

6. Hyperlinking to Our Content

The following organizations may link to our Website without prior written approval: government agencies, search engines, news organizations, and online directory distributors in the same manner as they link to other listed businesses.

Other organizations may request approval by emailing us (see Contact). Approved organizations may link to our home page, publications, or other Website information so long as the link:

  • Is not deceptive;
  • Does not falsely imply sponsorship, endorsement, or approval;
  • Fits within the context of the linking party’s site.

No use of PhoneCulture’s logo or artwork for linking is allowed without a trademark license agreement.

7. iFrames

Without prior written permission, you may not create frames around our webpages that alter in any way the visual presentation or appearance of the Website.

8. Content Liability

We shall not be held responsible for any content appearing on your website. You agree to defend and indemnify us against all claims arising out of or based upon your website. No link(s) should appear on any page that may be interpreted as libelous, obscene, criminal, or which infringes or advocates the infringement of any third-party rights.

9. Your Privacy

Please review our Privacy Policy to understand how we collect, use, and safeguard your information.

10. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You agree to immediately remove such links upon request. We also reserve the right to amend these Terms and our linking policy at any time. By continuing to link to our Website, you agree to be bound by the updated Terms.

11. Removal of Links

If you find any link on our Website offensive for any reason, you may contact us at any time. We will consider requests to remove links but are not obligated to do so or to respond directly.

12. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to the Website and the use of the Website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • Limit any of our or your liabilities in any way that is not permitted under applicable law;
  • Exclude any of our or your liabilities that may not be excluded under applicable law.

As long as the Website and the information and services on the Website are provided free of charge, we will not be liable for any loss or damage of any nature.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [Your City, Your State/Country] for the resolution of any disputes.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms. The “Last updated” date at the top of this page reflects the most recent changes.

15. Contact Us

If you have questions about these Terms, please contact us:

16. Shipping Policy

Processing Time: Orders are processed within 1–2 business days.

Delivery Time: Standard shipping across India takes 5–7 business days, depending on your location.

Tracking: Once your order is dispatched, a tracking number will be provided via email/SMS.

Service Coverage: We deliver to most locations across India. In case your pin code is not serviceable, we will contact you to make alternate arrangements.

17. Cancellations, Returns & Refunds

Cancellations: Orders can be canceled within 12 hours of purchase. After this period, cancellations cannot be guaranteed as processing may have already begun.

Returns: We accept returns within 14 days of delivery, provided the product is unused, in its original packaging, and in sellable condition.

Refunds: Once we receive and inspect the returned product, refunds will be issued to the original payment method within 5–7 business days.

Exchanges: If your phone case arrives damaged, defective, or incorrect, we will replace it at no extra cost.

Non-Returnable Items: Customized or personalized products cannot be returned unless defective.